Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Deliver a positive consumer experience and strengthen brand perception
• Manage inbound consumer calls to diagnose issues and provide technical support solutions
• Accurately document consumer information and troubleshooting steps as required

Required Qualifications

• High School diploma or equivalent required; college degree preferred
• 2 or more years of experience in a contact center or fast-paced customer service environment
• Proficient PC skills, especially in Microsoft Office suite
• Ability to thrive in a focused, low mobility work environment
• Must meet internet speed and connection requirements and follow the Remote Work Policy