Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to support clients by coordinating service accommodations and delivering exceptional customer service.

Key Responsibilities

• Communicating with clients to assess and meet service needs
• Coordinating temporary housing or hotel accommodations based on client requirements
• Handling escalated service issues with professionalism and care

Required Qualifications

• High school diploma or equivalent required; college degree preferred
• Minimum 2 years of customer service or administrative experience
• Proficiency with Microsoft Office (Excel, Word, Outlook)
• Experience with customer databases or case management systems is a plus
• Ability to work collaboratively and independently