Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Remote, Temporary).

Key Responsibilities

• Resolve customer inquiries and concerns with courtesy and professionalism
• Meet established goals for call center metrics and document all customer interactions
• Provide mentoring and training to other customer service representatives as needed

Required Qualifications

• High school diploma or equivalent required
• 2+ years of contact center experience preferred
• 2+ years of college preferred
• Must be 18 years of age or older
• Computer proficiency with the ability to navigate multiple screens/programs