Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Remote).

Key Responsibilities

• Handle inbound and outbound customer calls and correspondence related to service, scheduling, and billing inquiries
• Cultivate and maintain ongoing customer relationships to generate revenue
• Utilize a computerized system for tracking customer needs and resolving service issues

Required Qualifications, Training, and Education

• 2 years of customer service experience preferred
• High school diploma or GED required
• Basic knowledge of Microsoft Word, Excel, and Windows
• Ability to type 36 wpm preferred
• A private home office/workspace suitable for remote work