Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Remote).

Key Responsibilities

• Provide customer service by explaining policy coverage and claim status to policyholders and third parties
• Process requests from correspondence, phone calls, and emails
• Review and maintain procedures regarding policy information while meeting department standards

Required Qualifications

• High school diploma or equivalent required; some college preferred
• At least one year of office experience preferred; telecommunications experience is a plus
• Background in life and health insurance desired
• Customer service experience with strong phone skills
• Basic PC skills and ability to type at least 30 WPM