Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Provide phone and email support for inquiries from sales and healthcare professionals
• Process orders, verify order status, and handle return orders through a multichannel system
• Maintain accurate record-keeping and participate in continuous improvement activities

Required Qualifications

• 2+ years of direct customer service and/or call center experience
• High school diploma or GED equivalent
• Ability to work flexible hours as needed to support business needs
• Associates or Bachelor's degree preferred
• Experience with ERP systems (e.g., SAP, Salesforce) preferred