Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative Temp (US, Virtual).

Key Responsibilities

• Resolve customer inquiries regarding service dates, charges, and performance
• Document all customer interactions and manage inconvenience claims equitably
• Provide timely updates to customers about their shipment status and any delays

Required Qualifications

• 1-3 years of experience in a Customer Service environment
• High School Degree or Equivalent
• Proficiency in Word and Excel preferred
• Ability to manage multiple tasks in a fast-paced environment
• Detail-oriented with good time management skills