Customer Service Representative

Job Summary

A company is looking for a Customer Service Reservationist.

Key Responsibilities

• Communicate with customers in a proactive and professional manner
• Respond to questions and provide information while exceeding customer expectations
• De-escalate customer issues and explore all options to satisfy their needs

Required Qualifications

• Proven track record of the STRIVE values: Service, Tenacity, Responsibility, Integrity, Versatility, Entrepreneurship
• Strong desire to be helpful and take ownership in resolving customer situations
• Prior customer service/troubleshooting experience preferred
• Dependable and consistent with a history of good attendance
• Ability to multitask effectively while interacting with customers