Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Deliver a positive consumer experience that enhances brand perception and drives advocacy
• Manage inbound calls to diagnose issues and provide product and technical support solutions
• Document consumer information and troubleshooting steps accurately

Required Qualifications

• High School diploma or equivalent required; college degree preferred
• 2 or more years' experience in a contact center or fast-paced customer service environment required
• Proficient PC skills, particularly in Microsoft Office suite
• Ability to thrive in a focused, low mobility work environment
• Must meet internet speed requirements and pass background and drug tests