Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Deliver a positive consumer experience that enhances brand perception
• Manage inbound consumer calls to diagnose issues and provide product support
• Accurately document consumer information and troubleshooting steps

Required Qualifications

• High School diploma or equivalent required; college degree preferred
• 2 or more years' experience in a contact center or customer service environment
• Proficient PC skills, especially in Microsoft Office suite
• Ability to thrive in a focused and low mobility work environment
• Must meet internet speed requirements and follow Remote Work Policy