Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities:

• Deliver a positive consumer experience that enhances brand perception
• Manage inbound calls to diagnose issues and provide product and technical support
• Document consumer information and troubleshooting steps accurately

Required Qualifications:

• High School diploma or equivalent required; college degree preferred
• 2 or more years of experience in a contact center or fast-paced customer service environment
• Proficient PC skills, especially in Microsoft Office suite
• Ability to thrive in a focused work environment with limited mobility
• Must meet internet speed and connection requirements and pass background checks