Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to join their team.

Key Responsibilities

• Answer 60-80 incoming phone calls daily and identify customer assistance needs
• Document information and communicate with clinical staff regarding patient needs
• Handle medication refills, referral requests, and schedule patient appointments

Required Qualifications

• High School Diploma/GED or equivalent work experience
• Must be 18 years of age or older
• 1+ years of experience in a customer service environment
• Experience with computer and Windows PC applications
• Ability to type 40 words per minute