Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative who will provide exceptional support to customers.

Key Responsibilities

• Provide phone and email support for inquiries from sales and healthcare professionals
• Process orders, verify order status, and handle return orders through a multichannel system
• Maintain accurate records and participate in continuous improvement projects as needed

Required Qualifications

• High school diploma or equivalent
• Two years of direct customer service and/or call center experience
• Bachelor's degree preferred
• Experience with ERP systems (e.g., SAP, Salesforce) is preferred