Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to provide exceptional support to sales and healthcare professionals.

Key Responsibilities

• Provide phone and email support for inquiries related to order entry, status verification, and processing returns
• Maintain accurate record-keeping and follow standardized processes to ensure order quality
• Participate in continuous improvement activities and demonstrate flexibility in a dynamic environment

Required Qualifications

• High School diploma or equivalent
• 2 years of direct Customer Service and/or Call Center experience
• Bachelor's degree preferred
• Experience with ERP systems (e.g., SAP, Salesforce) preferred