Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to manage customer orders and coordinate with internal operations.

Key Responsibilities

• Process and enter customer orders into SAP, ensuring accuracy and timely responses
• Collaborate with production and supply chain teams to ensure order fulfillment and resolve potential delays
• Maintain customer data in SAP and support demand planning efforts

Required Qualifications

• Solid professional experience in a fast-paced environment; manufacturing or sales support experience is a plus
• Bachelor's Degree preferred or equivalent combination of education and experience
• Strong computer literacy with high proficiency in Microsoft Excel; experience with SAP preferred
• Ability to work independently in a remote environment with a dedicated workspace
• Must successfully complete a background check and drug screen