Customer Service Representative

Job Summary

A company is looking for a SCA Customer Service Representative.

Key Responsibilities

• Schedule medical and dental services while addressing customer inquiries and issues
• Conduct customer contacts related to health assessments and referrals
• Identify behavioral health situations and assist callers according to protocol

Required Qualifications

• High School Diploma / GED or equivalent work experience
• Must be 18 years of age or older
• 1+ years of call center experience
• 1+ years of customer service experience
• Ability to work flexible hours, including every other Saturday