Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to manage customer orders and ensure timely delivery.

Key Responsibilities

• Serve as the primary point of contact between customers, sales, and cross-functional partners
• Manage complex customer orders across multiple sourcing locations and transportation modes
• Process customer orders using systems such as SAP and SeedWare, and lead service resolution efforts

Required Qualifications

• High school diploma or equivalent required; Associate degree preferred
• Experience in customer service, supply chain, or related functions
• Comfort with technology and ability to learn new systems
• Flexibility to work additional hours during peak seasonal demand
• Confidence in addressing customer issues and driving solutions