Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Facilitate intake calls via video and audio, providing support and routing as necessary
• Log and track calls and scheduling requests while balancing administrative duties
• Deliver exceptional client service experiences and maintain business relationships

Required Qualifications

• High School Diploma or equivalent
• 1+ years of experience in a high call volume center
• Experience with call center software and scheduling tools
• Reliable high-speed internet with sufficient bandwidth
• Fluent in English