Customer Service Representative

Location: Remote
Compensation: To Be Discussed
Reviewed: Wed, Apr 08, 2026
This job expires in: 27 days

Job Summary

A company is looking for a Customer Service Representative to join their remote team.

Key Responsibilities
  • Respond to inbound calls from patients regarding medical bills, insurance coverage, and payment options
  • Explain billing statements, balances, and payment plans clearly and compassionately
  • Document interactions accurately in billing and patient management systems
Required Qualifications
  • Experience in a healthcare call center or customer-oriented environment
  • High school diploma or equivalent
  • Home internet required with a minimum of 20 mbps download/10 mbps upload speed
  • Proficient MS Office skills
  • Ability to understand, analyze, and interpret complex documents

COMPLETE JOB DESCRIPTION

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