Customer Service Representative

Job Summary

A company is looking for a Customer Care Executive.

Key Responsibilities

• Answer inbound calls and provide courteous and professional assistance
• Schedule and reschedule appointments for C&P exams while confirming details
• Document interactions accurately in the CRM/case management system

Required Qualifications

• High school diploma or GED required (Associate's degree preferred)
• 2-3 years of customer service experience, preferably in a contact center
• Ability to read and speak English clearly and professionally