Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to manage order processing and collaborate with sales and customer service teams.

Key Responsibilities

• Process a large volume of orders accurately and efficiently
• Enter contractual details into Salesforce and maintain organized documentation
• Modify customer licenses, manage renewals, and communicate with customers regarding registration

Required Qualifications

• Proven experience in customer service or order processing roles
• Proficiency in Microsoft Excel for data management and analysis
• Familiarity with Salesforce or similar CRM systems is preferred
• Strong organizational skills
• Ability to work remotely while maintaining productivity