Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Premier).

Key Responsibilities

• Provide information, service, and assistance in response to customer inquiries
• Accept calls professionally and determine the nature of inquiries to take appropriate action
• Meet quality performance standards and ensure follow-up on inquiries as needed

Required Qualifications

• Minimum High School diploma or equivalent
• Two years of college education preferred
• 2-3 years of proven work experience with customer contact preferred
• Experience in the hospitality, healthcare, or pharmaceutical industry
• Bilingual abilities are a plus