Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to handle inbound customer service calls and provide professional responses to customer inquiries.

Key Responsibilities

• Identify customer needs and suggest appropriate products and services
• Maintain and modify customer records using various databases while responding to order inquiries
• Resolve product or service issues by selecting the appropriate actions for immediate resolution

Required Qualifications

• Basic knowledge of computers
• High School diploma or GED and 1 year of customer service experience preferred
• Must be 18 years of age or older