Customer Service Representative

Job Summary

A company is looking for a Customer Service Support Representative.

Key Responsibilities

• Act as a liaison between the company, customers, and patients
• Resolve routine requests and research complex inquiries using internal systems
• Support initiatives to improve customer satisfaction and maintain accurate records

Required Qualifications

• High school diploma or GED equivalent
• 1 or more years' experience in a customer service role
• Associate degree preferred
• Experience in a contact center or healthcare environment is a plus
• Reliable internet connection and strong computer skills