Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to handle various customer interactions and support operations remotely.

Key Responsibilities

• Answer and manage incoming calls, record information, and prioritize requests
• Coordinate road service requests and ensure timely follow-up with customers
• Process payments, maintain logs, and assist with data entry and billing for vendors

Required Qualifications

• High School Diploma or equivalent
• Intermediate knowledge of Windows XP, including Excel, Word, and Outlook
• Ability to multitask and manage time effectively
• Experience in data entry with fast and accurate typing skills
• Willingness to participate in on-call or after-hours coverage as needed