Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Remote).

Key Responsibilities

• Answer incoming calls and respond to incoming emails
• Attend screen share calls with clients and regular meetings to discuss areas of improvement
• Assist clients with questions and resolutions while aligning expectations with the service

Required Qualifications

• Must have customer service experience
• Ability to work remotely and remain on task
• Ability to work as part of a team
• Access to a private and secure workspace free from distractions
• Internet connection with speeds of 5 Megabits down / 3 Megabits up