Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Serve as the primary point of contact for customers via chat
• Provide exceptional customer service by addressing inquiries and resolving complaints
• Collaborate with other departments to resolve customer issues and escalate complex problems as necessary

Required Qualifications

• High School Diploma or equivalent
• Has BYOD (Bring Your Own Device) capability
• Possess computer/technology savvy
• Ability to work within defined hours of operation with flexibility needed on weekends and holidays