Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Deliver an exceptional consumer experience for luxury products
• Handle inbound consumer calls to troubleshoot and resolve product or technical issues
• Document consumer demographics, product details, and troubleshooting steps accurately

Required Qualifications

• High School diploma or equivalent required
• 2 years experience in a contact center or fast-paced customer service environment required
• Proficient PC skills with an emphasis on Microsoft Office suite
• Associate's or Bachelor's degree preferred
• Prior ERP experience preferred