Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative Administrator to work in a remote capacity.

Key Responsibilities

• Maintain account orderliness and ensure field agents are assigned to each account
• Update accounts with new client information and communicate escalated issues as needed
• Facilitate successful recovery of assigned collateral using a centralized Dashboard

Required Qualifications

• High School Diploma or GED
• 2+ years of Customer Service and Account Management experience
• Legal authorization to work in the U.S. indefinitely
• 2+ years of experience with collateral repossession preferred
• Experience with G-Suite and MS Office applications