Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative in the Chemical/Manufacturing industry.

Key Responsibilities

• Process customer orders accurately using an ERP/system platform
• Communicate with customers regarding orders, pricing, and delivery updates
• Coordinate with internal teams to ensure timely order fulfillment and resolve issues

Required Qualifications

• 1-2+ years of customer service experience in a manufacturing or industrial environment preferred
• Experience with ERP systems and standard business software
• Basic math and data interpretation skills
• Ability to manage multiple priorities effectively
• Proven ability to maintain strong customer relationships