Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Premier).

Key Responsibilities

• Provide information and assistance in response to inquiries while maintaining professional communication
• Research and resolve inquiries, ensuring accurate information is provided upon first contact
• Meet quality performance standards and follow up on inquiries as needed

Required Qualifications

• Minimum High School diploma or equivalent
• Two years of college education preferred
• 2-3 years of proven work experience with customer contact preferred
• Experience in the hospitality, healthcare, or pharmaceutical industry
• Bilingual skills are a plus