Customer Service Representative

Job Summary

A company is looking for a Customer Services Representative to support proactive outreach in a fast-paced service environment.

Key Responsibilities

• Conduct outbound follow-up with customers to provide information and support their journey
• Deliver a high-quality customer experience aligned with company values and standards
• Maintain accurate documentation of customer interactions and outreach efforts

Required Qualifications

• High school diploma or equivalent required
• Previous customer service experience in a call center, retail, or similar service role
• Comfortable managing outbound outreach and handling customer conversations
• Reliable and adaptable with the ability to work flexible shifts within business hours