Customer Service Representative

Job Summary

Customer Service Representative, a full-time remote position responsible for reviewing orders, negotiating payment arrangements, and educating customers on account statuses and options.

Key Responsibilities

• Review orders for errors and verify information while making outbound calls as necessary
• Negotiate and process payment arrangements on customer accounts
• Document account handling activity accurately on client systems

Required Qualifications

• Must be 18 years of age or older
• High School Diploma or equivalent required
• Call Center or Collections experience preferred
• Ability to remain engaged on the phone throughout the shift
• Dedicated workspace free from distractions