Customer Service Representative

Job Summary

Customer Service Representative is a full-time position responsible for resolving patient billing concerns, implementing collection policies, and counseling patients regarding payment arrangements and charity assistance.

Key Responsibilities

• Accurately post data related to payments and adjustments
• Resolve patient billing and third-party payer concerns
• Interview and counsel patients for payment arrangements and charity assistance

Required Qualifications

• High school diploma or equivalent
• One year of experience in a healthcare setting
• One year of previous customer service experience