Customer Service Representative

Job Summary

Customer Service Representative, this remote position based in South Carolina is full-time and focuses on addressing customer inquiries, resolving issues, and providing updates on orders.

Key Responsibilities:

• Respond to customer support tickets and manage high-volume phone calls
• Document issues and provide information related to orders and process servers
• Perform additional job-related duties as assigned

Qualifications:

• High school diploma or GED required; 1-3 years of customer support or call center experience
• Experience with Microsoft Outlook, Excel, Word, and PDF Editor preferred
• Ability to read, write, and speak English
• Typing speed of at least 55 wpm
• Experience with document manipulation and maintaining accuracy under stress