Customer Service Representative

Job Summary

Providing exceptional support to sales and healthcare professionals, the full-time Customer Service Representative will manage phone and email inquiries, process orders, and maintain accurate records in a remote environment.

Key responsibilities

• Deliver phone and email support for inquiries, including order entry and status verification
• Maintain accurate record-keeping and follow standardized processes to ensure quality for all orders
• Participate in continuous improvement initiatives and respond flexibly to changing situations

Required qualifications

• High school diploma or equivalent
• Minimum of 2 years of relevant experience
• Ability to work flexible hours as needed to support business requirements