Customer Service Representative

Job Summary

Providing exceptional support remotely, the full-time Customer Service Representative will manage phone and email inquiries from sales and healthcare professionals, process orders, and maintain accurate records while adhering to company standards.

Key responsibilities

• Provide phone and email support for inquiries, including order entry and status verification
• Maintain accurate record-keeping and ensure quality for all orders in accordance with company specifications
• Participate in continuous improvement activities and assist with team projects as required

Required qualifications

• High school diploma or equivalent
• 2+ years of relevant experience in customer service
• Ability to work flexible hours to support business needs