Customer Service Representative

Job Summary

Providing exceptional customer support, the full-time Customer Service Representative will handle inbound calls, address customer inquiries, and manage order-related tasks while working remotely.

Key responsibilities

• Identify customer needs and suggest appropriate products and services
• Maintain and modify customer records using various databases for order inquiries and re-orders
• Resolve product or service issues by selecting appropriate actions for immediate resolution

Required qualifications

• Basic knowledge of computers
• High School diploma or GED preferred
• At least 1 year of customer service experience preferred
• Must be 18 years of age or older