Customer Service Representative

Job Summary

Working fully remotely, the Customer Service Representative will manage inbound and outbound calls from gym members, respond to inquiries, and update customer information while committing to a set schedule of 20-40 hours per week.

Key responsibilities

• Take inbound and outbound calls from members of client gyms
• Respond to customer questions accurately and in a timely manner
• Document customer interactions using in-house software

Required qualifications

• Minimum of 1 year experience in a call center customer service environment (preferred)
• Basic computer and typing skills
• Must commit to a set schedule of 20-40 hours per week (Monday through Friday)
• Willingness to work from 10:30 am - 7 pm Mountain Time or 3-7 pm
• Positive attitude and excellent communication skills