Customer Service Representative

Job Summary

Delivering exceptional service, the full-time Customer Service Representative will support customers and sales representatives through effective communication, accurate data entry, and operational support, with the flexibility to work remotely, onsite, or in a hybrid environment.

Key responsibilities

• Provide phone and email support for inquiries from sales, internal partners, and customers
• Process orders, track status, and handle return orders while maintaining accurate records
• Demonstrate flexibility in responding to changing situations and provide support beyond standard hours as needed

Required qualifications

• High school diploma or equivalent
• 2+ years of relevant experience
• Ability to work flexible hours to support business needs