Customer Service Representative

Job Summary

To support a growing outpatient treatment practice, the full-time Customer Service Representative will manage patient scheduling and registration, confirm insurance information, and educate patients on procedures while working remotely from Colorado.

Key responsibilities

• Answer phones and schedule pre-registrations for patient appointments and procedures
• Confirm patient demographic and insurance information while educating patients on procedure preparations
• Utilize multiple system applications to coordinate patient encounters and prioritize work for optimal reimbursement

Required qualifications

• High School diploma or equivalent
• One (1) year of customer service experience
• Knowledge of medical terminology, insurance, and billing
• Bilingual in Spanish is a plus
• Must reside in Colorado for this remote position