Customer Service Representative

Job Summary

To support a fast-paced manufacturing environment, the full-time Customer Service Representative will manage order fulfillment, resolve customer inquiries, and coordinate with various internal teams while working remotely on a temporary contract basis.

Key Responsibilities

• Serve as the primary point of contact for customer inquiries, providing timely support and maintaining strong relationships
• Process customer orders and manage order-related issues to ensure compliance and customer satisfaction
• Collaborate with cross-functional teams to track order status, verify delivery dates, and expedite shipments as needed

Required Qualifications

• 1-2 years of customer service experience, preferably in a manufacturing or supply chain environment
• Proficiency in ERP systems and Microsoft Office Suite
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Professionalism in handling sensitive information and maintaining regular attendance