Customer Service Representative

Job Summary

Providing essential support during peak periods, the full-time temporary Customer Service Representative will assist with high client contact projects, ensure the accuracy of customer information, and respond to inquiries while working remotely.

Key responsibilities:

• Enter, update, and maintain customer information in company systems
• Contact customers via phone or email to address inquiries and resolve routine concerns
• Maintain accurate records of customer interactions and assist with assigned projects

Required qualifications:

• HS Diploma or GED equivalent
• 2+ years of customer service experience with strong retention skills
• Proficiency in Microsoft Office
• Strong data entry skills
• Demonstrated professional verbal and written communication skills