Customer Service Representative

Job Summary

Providing exceptional support to customers, the full-time Customer Service Representative will manage inquiries and resolve issues remotely within the Customer Experience team.

Key responsibilities

• Respond to customer inquiries and provide solutions in a timely manner
• Manage customer accounts and assist with billing questions
• Collaborate with team members to enhance customer satisfaction and service efficiency

Required qualifications

• High school diploma or equivalent required
• Previous experience in a customer service role preferred
• Proficiency in using customer service software and tools
• Ability to work flexible hours as needed
• Strong organizational skills and attention to detail