Customer Service Representative

Job Summary

To support customer engagement in a remote contract role, the Customer Service Representative will provide assistance related to sales, maintain records of customer interactions, and process purchase orders while working 40 hours per week.

Key responsibilities

• Provide customer service related to sales, promotions, and communications
• Engage with customers promptly and professionally to foster positive relationships
• Document inquiries and transactions in Salesforce and manage incoming emails for customer service tasks

Required qualifications

• High school diploma or GED required
• Experience with Salesforce or similar CRM tools preferred
• Proficiency in email communication and basic computer applications
• Ability to manage multiple tasks efficiently
• Willingness to work occasional Sundays and mandatory overtime when fully trained