Customer Service Representative

Job Summary

Empathetic and patient-focused, the full-time Customer Service Representative will work remotely to respond to customer inquiries, assist with scheduling and insurance questions, and provide solutions to patient needs.

Key responsibilities

• Respond timely to customer inquiries and process requests using excellent communication and multitasking skills
• Research customer issues to find workable solutions and assist with scheduling appointments and medication requests
• Identify customer needs to build trust and confidence while learning new products and projects

Required qualifications

• High School diploma/GED or equivalent
• Six or more months of general business experience, preferably in a customer service environment
• General knowledge of Windows PC, Microsoft Outlook, Word, and Excel
• Ability to provide two 22-inch monitors with HDMI and Display ports
• Flexible with work schedule