Customer Service Representative

Job Summary

Working remotely, the full-time Customer Service Representative will respond to and process various types of correspondence, including managing child support cases and assisting clients with inquiries, while residing in San Antonio, TX.

Key responsibilities:

• Research and process returned warrants and new court orders
• Create and maintain child support cases, ensuring accurate documentation
• Assist custodial and non-custodial parents, employers, and attorneys with information and electronic payment options

Required qualifications:

• High school diploma or equivalent with at least two years of experience in customer service or a related field
• Proficiency in data entry and familiarity with Microsoft Word, Excel, and other Windows products
• Ability to work independently and as part of a team in a fast-paced environment
• Fluency in English, both written and spoken
• Access to a reliable, high-speed internet connection and a quiet workspace for remote work