Customer Service Representative
Job Summary
Providing essential customer service support, the contract Assistant, Customer Service will manage sales-related inquiries, resolve customer complaints, and develop initiatives to educate customers while working remotely for a duration of 3+ months.
Key responsibilities
- Handle customer inquiries related to sales, promotions, and installations
- Resolve customer claims and complaints in compliance with consumer laws
- Develop and implement initiatives to inform and educate customers based on feedback and surveys
Required qualifications
- Minimum of 2 years of experience in customer service or sales
- Specialized education or training in customer relations or a related field
- Basic understanding of work routines and procedures in customer service
Complete Job Description
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