Customer Service Representative
Job Summary
To provide essential customer service support, the part-time Customer Service Representative III will manage price quotes, process orders, and assist with warranty claims and invoicing in a remote work setting.
Key responsibilities
- Perform customer service support functions as the first point of contact with customers
- Utilize ERP-LX for order entry and maintain tracking databases for quotes and production orders
- Assist with warranty claim processing and support sales teams with customer-related activities
Required qualifications
- High School Diploma; associates degree or some college experience preferred
- 5-10 years of relevant experience in customer service
- Strong financial and accounting skills
- Proficiency in MS Office applications
- Ability to understand and perform export compliance tasks
Complete Job Description
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