Customer Service Representative
Job Summary
To support a leading global digital marketplace, the remote Customer Service Representative will provide excellent customer experiences by responding to queries, contributing to project success, and collaborating with colleagues during rotating shifts.
Key responsibilities
- Respond to customer queries in a timely and accurate manner via tickets
- Propose improvements and share knowledge to enhance project success
- Focus on scaling platform growth and enhancing customer engagement across international markets
Required qualifications
- C1 or native written and spoken proficiency in English
- Strong interpersonal skills, including empathy and active listening
- Ability to quickly absorb information and adapt to changes
- Positive attitude and commitment to providing exceptional customer experiences
Complete Job Description
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